How We Handle Your Information

This website is operated by Shenzhen Rayking Trading Co., Ltd. (“Rayking”, “we”, “us”). For any question about this policy or your information, contact us at ariel@ray-king.com.

When you send an inquiry through our contact form, we collect:

• Your name, company, email address, and country
• Your phone or WhatsApp number, if you provide it
• The inquiry type, the product or model you ask about, and your message

Like most websites, our hosting provider automatically processes technical information such as your IP address and browser type to deliver the website and protect it from abuse. This website does not use advertising or tracking cookies.

We use the information you send us only to:

• Respond to your inquiry and provide quotations or datasheets
• Discuss products, technical requirements, and orders with you
• Keep a record of our business communication with you

We do not sell your information or share it for marketing.

We use the following providers to run this website and handle inquiries. They process information on our behalf and may do so in countries other than your own:

• Cloudflare: website hosting and security
• Resend: delivery of contact-form emails to our team
• Zoho: our business email service

We keep inquiry emails for as long as needed to respond to you, continue our business relationship, and meet our legal and accounting obligations.

You can ask us to access, correct, or delete the information you have sent us by emailing ariel@ray-king.com. We will respond within a reasonable time.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.